Project:
Year-End Statements CBT
| Project Created: August 2003 |
| Project Description: Each
year, thousands of calls come into my client's customer service center
regarding year-end statements. I created this CBT to assure that the customer
service representatives can properly answer frequently-asked questions,
order duplicate statements, and understand the different tax form types. |
Project:
Checklog System CBT
| Project Created: April 2003 |
| Project Description:
This CBT assists the employee in understanding how to properly apply funds
to specific mortgage loan types. I designed this CBT to prevent the employee
from making common and critical errors when applying funds to customer's
accounts. |
Project:
Who Let the Dog's In? Interactive Game
| Project Created: January 2003 |
| Project Description:
I created this interactive game to show the capability of our current
software to create cutting-edge learning activities. I created everything
from the coding of the game to developing the characters. |
Project:
Reinstatement CBT
| Project Created: August 2002 |
| Project Description:
This CBT was created to teach a large group of technicians critical new
software. One of the features on this CBT is interactive simulation that
allows the student to practice using the software before going "live".
Used in facilities in California and Texas. |
Project:
Lotus Notes R5 CBT
| Project Created: June 2001 |
| Project Description:
I created this CBT for a company-wide roll-out of the Lotus Notes
R5 program. This CBT mirrors the actual Lotus Notes environment to assist
the student in mastering this powerful program. |
Project:
San Diego FNMA Conference Presentation
| Project Created: May 2001 |
| Project Description:
This multimedia presentation was created with Quest and Flash . It includes
several original animated movies and sound. This presentation was shown
on a large overhead projection system to an audience of over 300 people
at a national conference. |
Project:
The Mystery of Foreclosure Mountain CBT
| Project Created: May 2001 |
| Project Description:
Macromedia Flash was used to create humorous animation to enhance the
student's learning experience. Like all of my CBT projects, this project
was handled by me from the start (needs assessment) to the finish (beta
test and final release). |
Project:
Division Introduction CBT
| Project Created: April 2001 |
| Project Description:
This CBT introduces a new-hire employee to the Foreclosure, Bankruptcy,
and Real Estate Management Division. This highly informative CBT features
original graphics (like all of my CBTs), animation, digital photographs,
and highly interactive screens. |
Project:
FHA Expense Claim Module CBT
| Project Created: October 2000 |
| Project Description:
My client needed immediate interactive training materials for distribution
through company Intranet. I completed this project ahead of schedule on
a tight 30-day deadline. This 30+ minute long CBT begins with a student
pre-assessment. |
Project:
Foreclosure Account Follow-up CBT
| Project Created: March 2000 |
| Project Description:
This highly interactive CBT involves the use of adult learning theory
principles throughout the project. Quiz features custom feedback that
changes dependent on score. |